Refund Policy

This policy covers membership plans, add-ons and course purchases made on the Quins Sports platform in Bangladeshi Taka.

You may request a full refund within 7 days of your first payment on a plan, provided you have not downloaded certificates or completed more than 20% of a paid course.

Refund requests after 7 days are not accepted for that billing cycle.

You can cancel a membership at any time. Cancellation stops the next renewal; the current paid period stays active until it ends.

Renewal payments are not refunded once the new cycle has started, unless the service was unavailable due to our fault.

Issued certificates and completed certifications.

Legal document packs, branding packs and other one-time digital deliverables once delivered.

Trial nomination, travel coordination and third-party fees already paid on your behalf.

Enterprise and district franchise agreements, which follow their signed contract terms.

Duplicate charges or payments that did not unlock access are refunded in full once verified, normally within 7–10 working days.

Email info@quinssports.com from your registered address with your name, plan, payment date and transaction reference. We reply within 3 working days.

Approved refunds are returned to the original payment method or mobile wallet used at checkout.